Privacy Policy — Get Pro Touch

Last updated: December 10, 2025

Get Pro Touch (“we”, “our”, or “us”) operates as a digital agency providing services including software development, web development, app development, video production, photo editing, advertising, digital marketing, social media management, and related creative and technical services.
We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or communication channels.


1. Information We Collect

1.1 Personal Information

Information you provide directly, such as:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing information

  • Project details

  • Any data you share for service delivery

1.2 Automatically Collected Information

When you visit our website or communicate with us, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Usage data

  • Cookies & tracking data

1.3 Client Project Files

Depending on the service, we may receive:

  • Images, videos, and creative assets

  • Website/app login credentials (if provided)

  • Software project files

  • Marketing materials

  • Analytics data

We only use this information to provide the requested service.


2. How We Use Your Information

We use collected data for purposes including:

  • To provide and improve our services

  • To communicate regarding projects, updates, or inquiries

  • To process payments

  • To deliver technical support

  • To personalize your experience

  • To comply with legal obligations

  • To enhance security and prevent fraud

We do not sell or rent your information to third parties.


3. Sharing Your Information

We may share your data only in the following situations:

  • With your permission

  • With service providers (e.g., hosting companies, payment processors)

  • For legal requirements, such as:

    • Court orders

    • Government requests

    • Fraud prevention

  • Business transfers (e.g., merger, acquisition)

All third parties we work with are required to keep your data secure.


4. Data Storage & Security

We implement strong security measures to protect your information, including:

  • Encrypted storage where applicable

  • Secure access controls

  • Limited employee access

  • Regular monitoring

However, no system is 100% secure, and we cannot guarantee absolute protection.


5. Your Rights

Depending on your location, you may have rights such as:

  • Access your personal data

  • Request deletion of your data

  • Request correction of inaccurate information

  • Withdraw consent

  • Request a copy of your stored data

To request data deletion, email us at:
📩 support@getprotouch.com


6. Cookies & Tracking Technologies

We may use cookies to:

  • Improve website performance

  • Analyze traffic

  • Personalize content

You can disable cookies in your browser settings.


7. Third-Party Links

Our website may link to external websites.
We are not responsible for the privacy practices of these third parties.


8. Data Retention

We retain your data only as long as:

  • Necessary to complete your project

  • Required by law

  • Needed for business records

Project files may be deleted after project completion unless you request long-term storage.


9. Children’s Privacy

We do not knowingly collect information from children under 13.


10. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a new “Last Updated” date.


11. Contact Us

If you have questions about this Privacy Policy or want to request data deletion:

 

📧 support@getprotouch.com
🌐 https://getprotouch.com

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